Searching for a Cinderella story

Donal Trung 3:14 PM Add Comment
Like everyone else in the U.S. who fills out a bracket for their office pool, I always have a strategy going into the NCAA Men’s and Women’s basketball tournaments. It's a mix of alma mater pride, light research, some guessing and a lot of crossing my fingers. And, like almost everyone, my bracket always gets busted.

With both the Men’s and Women’s Final Four being played out on the hardwood in the United States this weekend, we thought it would be a good time to check in with what American sports fans are searching for around the web.

Almost ever year, an unknown team comes out of nowhere to end up in the Final Four. Back in 2006, that team was [george mason] and last year it was [butler university]. In the men’s bracket this year, there’s not just one, but two “Cinderellas,” in the form of the VCU Rams and the return of the Butler University Bulldogs. These underdogs have captured the attention of the nation’s sports fans; searches for [vcu] have climbed lately and currently outpace searches for each of the other three teams in the Men’s Final Four.


When the women take the court in Indianapolis, Indiana, for their Final Four this weekend, I’ll be rooting on my Notre Dame Fighting Irish in what looks to be an even field of four teams. But in search query volume, there’s a runaway favorite: [uconn] leads the way against the other three teams in the bracket. The Stanford Cardinal are trying to break through this year, having played in the previous three Final Fours, but have to get to the finals first against a tough Notre Dame team. Having both the UConn Men and Women playing in the Final Four is clearly a strong reason for this search volume lead, but so is having arguably the best player in the women’s game!


Great coaches can get their teams to dig deep and come together to succeed in the difficult field of 64. In the women’s tournament, the coaching match-up that hoops fans across the country were hoping for unfortunately won’t take place: we’re not going to be seeing a head-to-head battle between two giants of the coaching profession in UConn’s [geno auriemma] and Tennessee’s [pat summitt], thanks to my Fighting Irish of Notre Dame besting the Lady Volunteers of Tennessee. While Coach Auriemma’s team is still alive, Coach Summitt is winning the search query volume contest off the floor. I’m sure if I were Coach Summitt, I’d rather still have my team playing this weekend—but maybe her lead in search can be some small consolation!


On the men’s side, there’s a nice mix of seasoned veteran coaches as well as two young coaches emerging as rising stars. As we near the end of the tournament, it’s not Coach [jim calhoun] or Coach [john calipari] capturing the attention of U.S. searchers—it’s the young head coach at VCU, [shaka smart], and Butler’s equally young coach [brad stevens] who currently take the top spots in search query volume.


Each year, new stars emerge as the tournaments unfold. In 2010, Duke’s [kyle singler] captured the Final Four MVP, and in 2006 Florida’s [joakim noah] captured the nation’s attention. This year, Butler’s [matt howard] has risen to take the top spot as the most searched player of the tournament.


Finally, I know that I get a little basketball-crazy during this time of year, but looking at some of our data, I discover that I’m not alone. In the state of Indiana—the home of Hoosiers and some of the most vocal hoops fans, home-state [butler bulldogs] have pulled ahead of pop music star [katy perry] in search query volume. Now that’s dedication to basketball!


This tournament is always one of the most unpredictable sporting events in the country, so it’s comforting to know that the tournaments end the same way every year: with the champions cutting down the nets. While we can’t predict which team will be up on the ladder cutting the nylon, the search data does provide a glimpse into what we U.S. sports fans are interested in—and perhaps who we’re cheering for in the waning seconds of the games.

Like you, I’ll be sitting on the edge of my couch this weekend with my busted bracket in hand. Of course, in my case, I’ll be rooting on my alma mater. Go Irish!

YouTube highlights 3/31/2011

Donal Trung 1:37 PM Add Comment
This is the latest in our series of YouTube highlights. Every couple of weeks, we bring you regular updates on new product features, interesting programs to watch and tips you can use to grow your audience on YouTube. Just look for the label “YouTube Highlights” and subscribe to the series. – Ed.

In the past two weeks, we saw online video swing into action in a few very powerful scenarios. Video helped connect people with loved ones affected by tragedy while at the same time, uniting musicians from around the world to create art.

YouTube Person Finder
The YouTube Person Finder (消息情報) channel aggregates video messages from those affected by the massive earthquake and tsunami that hit northeastern Japan. You can search for videos within the module or browse videos in Japanese. Our hope is that the power of video and the access to YouTube will help victims and their families find each other and make sure they’re safe.


YouTube Symphony Orchestra dazzles from Sydney
One hundred and one musicians from 33 countries were selected via online auditions to come together as an orchestra and celebrate music, creativity and collaboration. Well-known YouTube stars joined the show in Sydney to collaborate, including Pogo and Ukrainian sand artist Kseniya Simonova. A week of events and seven sold-out concerts captured on youtube.com/symphony culminated in a Grand Finale event on March 20. The event was streamed 33 million times around the world to 189 countries, including an incredible 2.8 million mobile live-streams.



Lights, YouTube—Action
Owning a video camera is no longer a prerequisite to joining the YouTube community. youtube.com/create, just launched in beta, enables anyone to use video creation sites Xtranormal, Stupeflix and GoAnimate to make personal videos using images, music and animations and then share them by posting to YouTube.

If you do own a video camera, we have some good news for you too. Nine months ago we introduced our cloud-based video editor, with basic tools, at www.youtube.com/editor. This week, we’ve made two major enhancements to our video editor—image stabilizer and 3D capabilities. Now, you can smooth unsteady video footage with the click of a button or create a composite of two side-by-side videos to produce your very own 3D action flick—all for free.

Baby, she was “Born this way”
Lady Gaga stopped by Google’s headquarters last week and wowed a packed auditorium of Googlers and YouTubers. Gaga answered questions from fans via Twitter and Moderator as well as the audience, dishing on fashion, her larger-than-life persona and upcoming album. Watch the entire Q&A now on YouTube.



This week in trends
Some quick highlights from YouTube Trends:
  • We're seeing new video coming from Syria, where demonstrations have reportedly escalated. CitizenTube, in partnership with StoryFul, is curating that footage on its channel.
  • We looked at how popular cartoonists in Jordan have reacted to the major events taking place in North Africa and the Middle East.
  • We looked at some of the most popular viral clips from around the world, including a proposal gone wrong, a musically-inclined baby and masked flash mobbers in Korea. Check them out for yourself.
Until our next update, keep up on what’s going in the world of video via the YouTube Blog.

Two new Google domains: Iraq and Tunisia

Two new Google domains: Iraq and Tunisia

Donal Trung 12:05 PM Add Comment
We offer search on different regional domains, such as google.fr for France and google.dj for Djibouti, in order to provide the most locally-relevant results. We've steadily brought Google to many of the world's domains, and today we announced on our Google Arabia Blog that we're adding two more: google.iq for Iraq and google.tn for Tunisia. This brings the number of local Google search domains worldwide to 184, with 15 domains in Arab countries.

The new domains will help people in Iraq and Tunisia find locally relevant information, faster. For example, a search for [central bank] on the Iraq domain yields results relevant to someone in Iraq, such as the Central Bank of Iraq. On the other hand, the same search on the Tunisia domain returns slightly different results.

The new domains also make it easier for people in Iraq and Tunisia to access search in their preferred languages. In Iraq, people can now easily access Google search in local languages like Arabic and Kurdish; while in Tunisia, people can find the Google interface in Arabic and French. In the past, people in these regions would need to visit the domain for another country to use Google in an interface they were comfortable with. And when they did, the results would be relevant to a different region.

Local domains are a first step towards making the web more accessible and relevant for people around the world. They’re also an integral part of our vision to make all of our products available in the world's top 40 most spoken languages covering 99 percent of Internet users worldwide. We plan to add more domains in the coming months, so stay tuned!

38 more languages and minimize toolbar added to Google Cloud Connect for Microsoft Office

38 more languages and minimize toolbar added to Google Cloud Connect for Microsoft Office

Donal Trung 11:58 AM Add Comment

Google Cloud Connect for Microsoft Office is now available with the following new features:

- Interface is now available in 38 languages.
- Ability to minimize the plugin’s toolbar.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Spanish, Finnish, Filipino, French, Croatian, Hungarian, Indonesian, Italian, Hebrew, Japanese, Korean, Lithuanian, Latvian, Dutch, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portual), Romanian, Russian, Slovak, Slovenian, Serbian, Swedish, Thai, Turkish, Ukranian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

How to access what's new:
Download page

For more information:
http://googledocs.blogspot.com/2011/03/38-more-languages-and-minimize-toolbar.html

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Stay connected to the market, wherever you are

Donal Trung 11:20 AM Add Comment
Mobile phones are great for keeping in touch with the latest information, but when there’s a lot of data to look at, a small screen can be a drawback. For financial queries, where you might want to see stock quotes, the latest news, a market overview or portfolio details, we’ve just launched a new approach in Google search.

To try it out, go to google.com on your iPhone or Android-powered device (2.1 or later) and search for your favourite stock ticker symbol.

The first thing you’ll see is an interactive graph shown on a card - you can switch views to different date ranges by tapping on the buttons below the graph.




If you swipe the card from right to left, you’ll get the latest financial news for the company.

Swipe again for a market overview, and if you’re logged in to your Google account and have created a Google Finance portfolio, a further swipe will show a summary of your stock portfolio. Give it a try on your mobile device now to see how it works.

This feature is available in English with support for more languages coming soon. We hope you enjoy it and find it useful.

Blogger Views

Donal Trung 10:27 AM Add Comment
Blogger added five dynamic templates that transform blogs into interactive apps. Just add /view to the URL of a blog that offers full feeds (for example: googlesystem.blogspot.com/view) and you'll be able to try the new views: flipcard, mosaic, sidebar, snapshot and timeline. Blogger's templates offer features like infinite scrolling, progressive image loading, smart search, filtering posts by date, author or label. "These new views use the latest in web technology, including AJAX, HTML5 and CSS3," explains Google.




In the near future, bloggers will be able to customize the templates and use them without having to change the URL.
Microsoft's Antitrust Complaint

Microsoft's Antitrust Complaint

Donal Trung 7:06 AM Add Comment
Microsoft will file a formal antitrust complaint against Google "as part of the European Commission's ongoing investigation into whether Google has violated European competition law". Brad Smith, Senior Vice President at Microsoft, says that Google's questionable business practices prevented competitors from gaining market share. As Brad Smith puts it, "Google has done much to advance its laudable mission to organize the world's information, but we're concerned by a broadening pattern of conduct aimed at stopping anyone else from creating a competitive alternative".

I was surprised to read some of the complaints.

"In 2006 Google acquired YouTube — and since then it has put in place a growing number of technical measures to restrict competing search engines from properly accessing it for their search results. Without proper access to YouTube, Bing and other search engines cannot stand with Google on an equal footing in returning search results with links to YouTube videos and that, of course, drives more users away from competitors and to Google."

YouTube is just a video sharing site. Google could prevent all the other search engines from indexing it and this shouldn't be a legal problem. But Google doesn't prevent other search engines from indexing YouTube: there are 284 million pages from youtube.com in Bing's index. Google returns more results from youtube.com (about 443 million pages), but Google owns YouTube and it can easily index all the pages. If Google prevents other search engines from indexing some videos, it's Google's problem: YouTube loses a lot of views and money from advertising.

"In 2010 and again more recently, Google blocked Microsoft's new Windows Phones from operating properly with YouTube. Google has enabled its own Android phones to access YouTube so that users can search for video categories, find favorites, see ratings, and so forth in the rich user interfaces offered by those phones. It's done the same thing for the iPhones offered by Apple, which doesn't offer a competing search service."

YouTube has some APIs for building apps, so you don't have to be a big company to develop YouTube apps. As a result, you'll find a lot of third-party YouTube apps in Apple's App Store, for example. Unfortunately, third-party apps can't use YouTube's official logo, YouTube's trademarks and there are other usage restrictions. That's probably the reason why companies like Apple, Microsoft, HTC need to partner with Google to create YouTube apps. If Microsoft couldn't reach an agreement with Google, then it's a business issue. Google has no obligation to allow other companies to create software that uses its APIs.

"Google is even restricting its customers'—namely, advertisers'—access to their own data. Advertisers input large amounts of data into Google's ad servers in the course of managing their advertising campaigns. This data belongs to the advertisers: it reflects their decisions about their own business. But Google contractually prohibits advertisers from using their data in an interoperable way with other search advertising platforms, such as Microsoft's adCenter."

AdWords offers some exporting features and even Microsoft admits that you can export AdWords data.

"One of the ways that search engines attract users is through distribution of search boxes through Web sites. Unfortunately, Google contractually blocks leading Web sites in Europe from distributing competing search boxes. It is obviously difficult for competing search engines to gain users when nearly every search box is powered by Google. Google's exclusivity terms have even blocked Microsoft from distributing its Windows Live services, such as email and online document storage, through European telecommunications companies because these services are monetized through Bing search boxes."

This seems to be a valid concern that needs to be addressed by Google. AdSense has some similar terms that prohibit using competing ad/search services on the same page, but not on the same site. The good news is that Google doesn't force the "leading Web sites in Europe" to use Google's search box and they can easily switch to Bing.

All in all, Microsoft doesn't have a strong case, but that doesn't mean that Google hasn't abused its power and that the investigation won't slow down Google. When you have 95% market share in Europe, you're almost a monopoly and an easy target for antitrust investigations.

Fresh new perspectives for your blog

Donal Trung 6:04 AM Add Comment
(Cross-posted from Blogger Buzz)

Today we’re previewing five new dynamic templates in Blogger that you’ll soon be able to customize and use for your blog. These new views use the latest in web technology, including AJAX, HTML5 and CSS3, to deliver a host of benefits to you and your readers:
  • Infinite scrolling: read more posts without having to reload or click to a second page
  • New layouts: different views suited to different types of blogs
  • Speed: download images as you view them, not all at once in advance
  • Interactivity: there are now more ways to experience and engage with blog content



Click on any of these links to take the new dynamic views for a spin on a few of our favorite blogs: Flipcard, Mosaic, Sidebar, Snapshot and Timeslide.

Flipcard

Snapshot

Mosaic

To try these views on your own blog, simply add “/view” to the end of the blog URL—for example, http://buzz.blogspot.com/view. These new views are available on all public Blogger blogs with feeds fully enabled—to learn more, including how to disable these views for your blog if you wish, please see our help center article.

We’re previewing these templates early on so we can incorporate your feedback for a wider launch soon. At that time you’ll be able to customize these templates and select one for your blog. Please let us know what you think!

More Google Social Search Results

Donal Trung 3:31 AM Add Comment
When Social Search was released, Google displayed a small OneBox at the bottom of the first search results page that included relevant pages shared by your friends. A few weeks ago, Google started to show social search results anywhere on the page.

If that wasn't enough, Google added huge lists of social search results at the bottom of the second, third and fourth page of results. After the ten regular results, Google shows other ten results from your social circle. Sometimes Google's social results are useful, but that's not always the case. For example, a search for [Firefox 4] returns many outdated pages about Firefox.


It's interesting to notice that social search results need more space than the regular results:

New imagery of Japan after the earthquake

New imagery of Japan after the earthquake

Donal Trung 7:22 PM Add Comment
(Cross-posted from the Lat Long Blog)

It’s now the third week after the devastating 9.0-magnitude earthquake that struck northeastern Japan. Aid organizations have been hard at work and cities are starting to show signs of recovery, but the damage is beyond imagination and there are still thousands of people at shelters grappling with daily challenges. As a native of Sendai city, I’m still speechless seeing the destruction and damage that has been done to the places I love and care about.

We’ve been looking for ways we can assist in the relief efforts using Google’s map-related tools. A few days after the quake, we published updated satellite imagery of northeast Japan in Google Maps and Google Earth, which illustrated the massive scale of devastation in the affected areas.

Today, we’ve published imagery of the Sendai region at even higher resolution, which we collected on Sunday and Monday. The new Sendai imagery, along with satellite imagery from throughout the area, is now live in the base imagery layer of Google Earth and will soon be visible in Google Maps. We hope to continue collecting updated images and publishing them as soon as they are ready.

We hope our effort to deliver up-to-date imagery provides the relief organizations and volunteers working around the clock with the data they need to better understand the current conditions on the ground. We also hope these tools help our millions of users—both those in Japan and those closely watching and sending their support from all over the globe—to find useful information about the affected areas.

A riverside neighborhood in Sendai from our newly released imagery

Scheduled Release track features update 3/30/11

Scheduled Release track features update 3/30/11

Donal Trung 5:11 PM Add Comment

The following features are now available to these domains:
Google Sites:
- More integration between Google Sites and Google Apps Scripts is now available with a new Apps Scripts gadget. This allows more complex workflows and custom applications to be built into your Google Site.

The following features are now intended for release to these domains on April 5:
Google Docs:
- Updated comments: Comments have been updated to facilitate better discussions and seamless integration into email.

Google Spreadsheets:
- Multiple range charts.
- Ability to hide individual sheets in your spreadsheet.

Google Spreadsheets:
- Filtering is now available in Google Spreadsheets. Adding a filter onto a set of data can help you quickly narrow down the data set to find the data you need. By selecting a data set, you can filter and sort amongst many rows at once.

Release track:
Scheduled*

Editions included:
Google Apps, Google Apps for Business, Government and Education

For more information:
http://googledocs.blogspot.com/2011/03/filter-your-data-in-spreadsheets.html

*Scheduled Release track: Domains with ‘Enable scheduled releases’ checkbox enabled in the administrator control panel. Learn more

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Google +1

Donal Trung 12:42 PM Add Comment
Google +1 is yet another attempt to make Google more social. It's Google's version of the Facebook "likes", a simple feature that's very powerful because it's part of a social network.

Google will show +1 buttons next to all search results and ads, while encouraging other sites to include the buttons. All +1's are public and they're tied to Google Profiles. The goal is to use this data to personalize search results and ads by recommending sites +1'd by your friends. Google Social Search already does this, but there's no support for Facebook likes, so Google had to come up with a substitute.

"+1 is the digital shorthand for 'this is pretty cool.' To recommend something, all you have to do is click +1 on a webpage or ad you find useful. These +1's will then start appearing in Google's search results," explains Google.


This feature is slowly rolled out to Google.com, but you can try it by enabling the +1 search experiment.


One thing is clear: Google won't have to translate "+1" when it will localize the service, but it will have a hard time translating "+1's", "+1'd" and other cryptic constructs. Google +1's URLs already look weird (here's the homepage: http://www.google.com/+1).

Your +1's are listed in a profile tab, where you can manage them. There's also a page that lets you disable personalizing Google ads using +1's and other information from your Google profile.

Google now has the most important pieces of a social network (profiles, activity stream, likes, apps), but there's still no social network, no magic "glue" that connects the existing pieces. As Danny Sullivan explains, the "+1 social network" is made up of your Google Talk friends, the people from Gmail's "My contacts" group and the people you follow in Google Reader and Google Buzz, but you'll soon be able to connect other services like Twitter and Flickr. It's actually a meta social network, an artificial service that won't have too many enthusiastic users, just like Friend Connect.

+1’s: the right recommendations right when you want them—in your search results

Donal Trung 11:07 AM Add Comment
Our goal at Google is to get you the most relevant results as quickly as possible. But relevance is about relationships as well as words on webpages. That’s why we recently started to include more information from people you know—stuff they’ve shared on Twitter, Flickr and other sites—in Google search results.

Today we’re taking that a step further, enabling you to share recommendations with the world right in Google’s search results. It’s called +1—the digital shorthand for “this is pretty cool.” To recommend something, all you have to do is click +1 on a webpage or ad you find useful. These +1’s will then start appearing in Google’s search results.

The +1 button will appear next to each search result


After pressing the +1 button, you have the option to undo the action immediately

Say, for example, you’re planning a winter trip to Tahoe, Calif. When you do a search, you may now see a +1 from your slalom-skiing aunt next to the result for a lodge in the area. Or if you’re looking for a new pasta recipe, we’ll show you +1’s from your culinary genius college roommate. And even if none of your friends are baristas or caffeine addicts, we may still show you how many people across the web have +1’d your local coffee shop.


The beauty of +1’s is their relevance—you get the right recommendations (because they come from people who matter to you), at the right time (when you are actually looking for information about that topic) and in the right format (your search results). For more information about +1, watch this video:



So how do we know which +1’s to show you? Like social search, we use many signals to identify the most useful recommendations, including things like the people you are already connected to through Google (your chat buddies and contacts, for example). Soon we may also incorporate other signals, such as your connections on sites like Twitter, to ensure your recommendations are as relevant as possible. If you want to know who you're connected to, and how, visit the “Social Circle and Content” section of the Google Dashboard.

To get started +1’ing the stuff you like, you’ll need to create a Google profile—or if you already have one, upgrade it. You can use your profile to see all of your +1’s in one place, and delete those you no longer want to recommend. To see +1’s in your Google search results you’ll need to be logged into your Google Account.

We’ll be slowly rolling out +1’s, starting in English on Google.com. If you can’t wait to start seeing +1’s, we’ll soon let you opt-in to the launch by visiting our experimental search site. Initially, +1’s will appear alongside search results and ads, but in the weeks ahead they’ll appear in many more places (including other Google products and sites across the web). If you’re an advertiser and want to learn more about how the +1 button works on search ads and websites, visit our AdWords blog.

We’re confident that +1, combined with all of the social content we’re now including in search, will mean even better, more relevant results than you get today.

Word of Mouth: Introducing Voice Search for Indonesian, Malaysian and Latin American Spanish

Word of Mouth: Introducing Voice Search for Indonesian, Malaysian and Latin American Spanish

Donal Trung 9:36 AM Add Comment
(Read more about the launch of Voice Search in Latin American Spanish on the Google América Latina blog)

Today we are excited to announce the launch of Voice Search in Indonesian, Malaysian, and Latin American Spanish, making Voice Search available in over two dozen languages and accents since our first launch in November 2008. This accomplishment could not have been possible without the help of local users in the region - really, we couldn’t have done it without them. Let me explain:

In 2010 we launched Voice Search in Dutch, the first language where we used the “word of mouth” project, a crowd-sourcing effort to collect the most accurate voice data possible.The traditional method of acquiring voice samples is to license the data from companies who specialize in the distribution of speech and text databases. However, from day one we knew that to build the most accurate Voice Search acoustic models possible, the best data would come from the people who would use Voice Search once it launched - our users.

Since then, in each country, we found small groups of people who were avid fans of Google products and were part of a large social network, either in local communities or on online. We gave them phones and asked them to get voice samples from their friends and family. Everyone was required to sign a consent form and all voice samples were anonymized. When possible, they also helped to test early versions of Voice Search as the product got closer to launch.

Building a speech recognizer is not just limited to localizing the user interface. We require thousands of hours of raw data to capture regional accents and idiomatic speech in all sorts of recording environments to mimic daily life use cases. For instance, when developing Voice Search for Latin American Spanish, we paid particular attention to Mexican and Argentinean Spanish. These two accents are more different from one another than any other pair of widely-used accents in all of South and Central America. Samples collected in these countries were very important bookends for building a version of Voice Search that would work across the whole of Latin America. We also chose key countries such as Peru, Chile, Costa Rica, Panama and Colombia to bridge the divergent accent varieties.

As an International Program Manager at Google, I have been fortunate enough to travel around the world and meet many of our local Google users. They often have great suggestions for the products that they love, and word of mouth was created with the vision that our users could participate in developing the product. These Voice Search launches would not have been possible without the help of our users, and we’re excited to be able to work together on the product development with the people who will ultimately use our products.

Future Gmail Option: Disable Auto-Adding Contacts

Donal Trung 9:08 AM Add Comment
Google's video that introduces the new Gmail ads shows another option that's not yet available outside Google. In the near future you'll be able to disable a feature that's often useful and sometimes annoying: automatically creating contacts when you send a message.

At the moment, "email addresses are automatically added to your Contacts list each time you use the Reply, Reply to all, or Forward functions to send messages to addresses not previously stored in your Contacts list," according to Gmail's help center. Gmail also adds the email addresses used when you compose a message.

The new option will allow you to disable this feature, but Google's description is strange: "Create contacts (sets whether sending or receiving a message can create a new contact)." Right now, Gmail doesn't automatically create contacts when you receive new messages. You need to reply to the messages first.


Here's the video (you can fast forward to 1:14 min).


{ Thanks, François. }

Ultra high-speed broadband is coming to Kansas City, Kansas

Donal Trung 9:00 AM Add Comment
As part of our overall goal to make the web better for users, last year we announced a new project: to provide a community with Internet access more than 100 times faster than what most Americans have today. The response was overwhelming—nearly 1,100 cities felt the need for speed—and we were thrilled by the enthusiasm we saw across the country for better and faster web connections. Thank you to every community and individual that submitted a response, joined a rally, starred in a YouTube video or otherwise participated.

After a careful review, today we’re very happy to announce that we will build our ultra high-speed network in Kansas City, Kansas. We’ve signed a development agreement with the city, and we’ll be working closely with local organizations, businesses and universities to bring a next-generation web experience to the community.

Later this morning we'll join Mayor Reardon at Wyandotte High School in Kansas City, Kansas, for an event we’ll carry live on the Google YouTube channel—be sure to tune in at 10am PDT to watch.

In selecting a city, our goal was to find a location where we could build efficiently, make an impact on the community and develop relationships with local government and community organizations. We’ve found this in Kansas City. We’ll be working closely with local organizations including the Kauffman Foundation, KCNext and the University of Kansas Medical Center to help develop the gigabit applications of the future.

Pending approval from the city’s Board of Commissioners, we plan to offer service beginning in 2012. We’ll also be looking closely at ways to bring ultra high-speed Internet to other cities across the country.

Over the past decade, the jump from dial-up to broadband has led to streaming online video, digital music sales, video conferencing over the web and countless other innovations that have transformed communication and commerce. We can’t wait to see what new products and services will emerge as Kansas City moves from traditional broadband to ultra high-speed fiber optic connections.

Now it’s time to get to work.



Update 4:15PM: We’ve heard from some communities that they’re disappointed not to have been selected for our initial build. So just to reiterate what I've said many times in interviews: we're so thrilled by the interest we've generated—today is the start, not the end the project. And over the coming months, we'll be talking to other interested cities about the possibility of us bringing ultra high-speed broadband to their communities.

An update on Buzz

An update on Buzz

Donal Trung 7:30 AM Add Comment
User trust really matters to Google. That’s why we try to be clear about what data we collect and how we use it—and to give people real control over the information they share with us. For example, Google Dashboard lets you view the data that’s stored in your Google Account and manage your privacy settings for different services. With our Ads Preferences Manager, you can see and edit the data Google uses to tailor ads on our partner websites—or opt out of them entirely. And the Data Liberation Front makes it easy to move your data in and out of Google products. We also recently improved our internal privacy and security procedures.

That said, we don’t always get everything right. The launch of Google Buzz fell short of our usual standards for transparency and user control—letting our users and Google down. While we worked quickly to make improvements, regulators—including the U.S. Federal Trade Commission—unsurprisingly wanted more detail about what went wrong and how we could prevent it from happening again. Today, we’ve reached an agreement with the FTC to address their concerns. We’ll receive an independent review of our privacy procedures once every two years, and we’ll ask users to give us affirmative consent before we change how we share their personal information.

We’d like to apologize again for the mistakes we made with Buzz. While today’s announcement thankfully put this incident behind us, we are 100 percent focused on ensuring that our new privacy procedures effectively protect the interests of all our users going forward.

When in Rome: New Street View imagery of historic sites in Italy and France

Donal Trung 12:00 AM Add Comment
(Cross-posted on the Lat Long Blog)

We’ve been busy pedaling the Street View trike around the nooks and crannies of storied sites in Europe, including palaces, monuments and castles, so you can explore them in Google Maps with Street View.

Starting today, you can view some of the most historic and architecturally significant landmarks in Italy and France, including UNESCO sites in Rome, the center of Florence and stunning chateaux in the French countryside.

In addition to seeing the exterior of archaeological sites like the Imperial Forum and the Colosseum in Rome, you can now explore inside the Colosseum and imagine yourself viewing naumachiae—simulated sea battles for which the Colosseum was filled with water—or speaking with statesmen inside the Imperial Forum.

Inside the Colosseum, Rome

In few clicks you can navigate through centuries of history. Start at the birthplace of Rome, the Palatine Hill, where the mythical founders of the city, Romulus and Remus were found and saved by a she-wolf, and where the most ancient buildings of the city are located. Follow the Appian Way, a little path that became one of the most strategically important roads of ancient Rome. After the long walk, experience the splendor of Imperial Rome at the Thermae (Baths) of Diocletian—ancient wellness and cultural centers with 33 acres of pools, gymnasiums and public libraries.

Baths of Diocletian

After wandering around Rome, you can fast forward in time to witness the celebrated architectural wonders of the Italian Renaissance, including Giotto’s Campanile (bell tower) and Brunelleschi’s Cupola (dome) in Santa Maria del Fiore in Florence. While in Florence don’t miss the opportunity to walk through Ponte Vecchio and shop at the famous artisan jewel stores built on top of it!

Santa Maria del Fiore, Florence

In France, you can view picturesque chateaux and indulge your fantasies of living like French royalty by taking a virtual stroll around the beautiful Fontainebleau.

Château de Fontainebleau

Start exploring these sites in our Street View gallery, or find your favorite historic spots directly in Google Maps.

Connection bar in Gmail for iPhone

Connection bar in Gmail for iPhone

Donal Trung 4:48 PM Add Comment

You can now easily verify your connectivity when using Gmail for iPhone. The connection bar tells you when you’re offline or checking for mail and when messages have been sent. It remains hidden the rest of the time.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
All languages supported by Gmail for iPhone

How to access what's new:
- Visit your Google Apps mail account from your iOS4 enabled iPhone or iPod Touch’s browser
- Try clearing your cache and refreshing if it isn’t immediately visible

For more information:
http://gmailblog.blogspot.com/2011/03/new-connection-bar-in-gmail-for-iphone.html

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Google Docs Tests Pagination

Donal Trung 4:31 PM Add Comment
Google Docs tests a new feature that paginates documents. It will be available from View > Document view > Paginated and you'll still be able to use the compact view.

Right now, you can paginate documents using print preview, but this only shows a read-only view and it's slow.



{ Thanks, Cédric. }

Personalized Gmail Ads

Donal Trung 4:11 PM Add Comment
Gmail will soon start to personalize ads based on your preferences.
For example, if you've recently read a lot of messages about cameras, maybe you'd like to see an offer from your local camera shop. On the other hand, if you've reported these messages as spam, or marked them 'not important' you might not want to see that offer. Soon, some of you will start seeing fewer ads overall, and focused on subjects we hope will be important to you, at the right time.

Unlike Google Search, you can disable personalized ads from Gmail's settings page. Just make sure that this option is not checked: "Show more useful ads by using importance signals from across my messages".

"Only a few users will notice the change to begin with, but as we improve it we'll roll it out more widely. As always, ads in Gmail are fully automated - no humans read your messages - and no messages or personally identifiable information about you is shared with advertisers. We've already cut down the number of ads shown per Gmail user by more than a third, and we hope these signals will enable us to continue to show fewer, better ads in Gmail," explains Google.

Google also tests a new ad format that includes offers and coupons for your local area, which might be related to Google Offers, a service that will compete with Groupon.

Google Talk Guru

Donal Trung 3:40 PM Add Comment
Google Talk Guru is a new Google bot that lets you ask simple questions. It's "an experimental service that allows people to get information like sports results, weather forecasts, definitions etc via chat. It works on many popular chat applications that support Google Talk."

Send an invitation to guru@googlelabs.com in Gmail Chat, Google Talk or any other Jabber client and find simple facts like "weather in London", "amplitude definition", "translate souris", "2^8", "web stanford" (which returns the top Google result for [stanford]).


The service is not as powerful as Google SMS, but it's still handy.

{ Thanks, Michael. }

Google Commerce Search 3.0: You won’t believe it’s online shopping

Donal Trung 8:00 AM Add Comment
When we first introduced Google Commerce Search—our search solution for e-commerce websites—our focus was on improving search quality and speed to help online shoppers find what they’re looking for. Retailers such as Woodcraft Supply, BabyAge.com and HealthWarehouse.com implemented Google Commerce Search on their respective websites; Woodcraft increased search revenues 34 percent, BabyAge increased site searches 64 percent and HealthWarehouse saw online conversions increase 19 percent—and all have reported an increase in customer satisfaction.

Today we’re building on the capabilities that have proved useful to our retail partners with the third-generation Google Commerce Search (GCS). With this new version, we hope to help create an even more interactive and engaging experience for shoppers and retailers.



Here are some of the cool new features in GCS 3.0:
  • Search as You Type provides instant gratification to shoppers, returning product results with every keystroke, right from the search bar
  • Local Product Availability helps retailers bridge online and offline sales by showing shoppers when a product is also available in a store nearby—in-line with the search results
  • Enhanced Merchandising tools allow retailers to create product promotions that display in banners alongside related search queries, and to easily set query-based landing pages (for example, when a visitor types [shoes], they’re directed to a “shoe” page)
  • Product Recommendations (Labs) helps shoppers make purchase decisions by showing them what others viewed and ultimately bought

Search As You Type on www.babyage.com

With this release we're also welcoming three new retail partners: Forever21, General Nutrition Company (GNC) and L’Occitane. GNC implemented Google Commerce Search in less than a week on their mobile website, while Forever 21 and L’Occitane are currently working to implement various new features of GCS, such as Search as You Type and Local Product Availability. Here’s what Christine Burke, VP of International E-Commerce at cosmetics staple L’Occitane had to say about GCS 3.0:
L’Occitane is unique in that our beauty products center around ingredients—such as lavender, shea butter and verbena. As our customers visit our re-designed website to shop and research our products, we’re excited about the speed and accuracy of on-site search results that will be provided to us through Google Commerce Search. We’re also very excited about the possibility of the new local inventory feature, which can help us connect our customers with their favorite products in one of our 170 U.S. boutiques.
For more information, visit google.com/commercesearch.

Email Settings API now includes email delegation

Email Settings API now includes email delegation

Donal Trung 6:28 PM Add Comment

The Email Settings API now includes the following functionality for admins:
- Adding a Gmail delegate
- Retrieving all Gmail delegates
- Deleting a Gmail delegate

Editions included:
Google Apps for Business, Government and Education

Languages included:
US English Only

For more information:
http://code.google.com/googleapps/domain/email_settings/developers_guide_protocol.html


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Now accepting student applications for Google Summer of Code

Donal Trung 2:30 PM Add Comment
Starting today, we’re accepting applications from students for the 2011 Google Summer of Code. In this global program, now in its seventh year, university students receive a stipend to write code for open source projects, gaining experience in real-world software development and creating more source code which benefits everyone on the web.



To apply, visit the program website, where you can review this year’s 175 accepted projects and submit your proposal. Space in the program is limited, so be sure to consult the Google Summer of Code student manual and read over some tips on crafting the best proposal and suggested dos and don’ts for participating in the program.

You can find more information on the Open Source blog. Applications are due Friday, April 8 at 12pm PDT. Good luck!

Chrome Bookmarks Integrate with Google Search

Donal Trung 2:12 PM Add Comment
Until recently, Google Bookmarks and Chrome Bookmarks were two separate features that didn't speak the same language. Even if you could save your Chrome bookmarks to a Google account, they weren't saved to Google Bookmarks. For some reason, your bookmarks are available in a special Google Docs folder.

Chrome bookmarks have a web interface, but it's likely that the obvious will happen: Chrome bookmarks could be saved to Google Bookmarks. Jérôme Flipo noticed that the Google Bookmarks OneBox already includes Chrome bookmarks. I've tried to find SmallNetBuilder.com and Google's OneBox returned it even if it was starred in Chrome, not in Google Bookmarks.


33 million streams in 189 countries around the world: The YouTube Symphony Orchestra Grand Finale

Donal Trung 1:21 PM Add Comment
(Cross-posted from the YouTube Blog)

On March 20, the Grand Finale of the YouTube Symphony Orchestra 2011 was held at Sydney Opera House and live-streamed to the world on YouTube During the week-long festival leading up to the finale, 101 musicians from 33 countries joined together for the first time—immersed in new cultural experiences, musical mentorship and performances in one of the world’s most iconic symbols of the arts.

During the three-and-a-half hour Grand Finale—and as people in different timezones awoke to re-broadcasts—the event was streamed 33 million times around the world to 189 countries. This included 2.8 million mobile live-streams—making it one of our biggest ever streaming events to date, on mobile and desktop. That means the event was streamed to nearly one-and-a-half times the entire population of Australia, where the event took place.

One of the goals of the YouTube Symphony Orchestra is to make classical music accessible; the total data transferred by the stream was a whopping 422 terabytes—the equivalent of 145 million MP3 files of classical music being emailed around the world.

The top 10 countries viewing the performance online were:
1. U.S.
2. Germany
3. Italy
4. France
5. Poland
6. Russia
7. Australia
8. U.K.
9. Brazil
10. Taiwan

Enormous thanks go to all our Symphony members who flew to Sydney from around the world and put their hearts and souls into an extraordinary performance. You surprised and moved people and had some fun along the way!

For the rest of you, you can read about the experience of YouTube Symphony Orchestra 2011 cellist Mathisha Panagoda in a guest post on the YouTube Australia blog. And if you missed the Grand Finale, you can watch the full concert and highlights from the last week anytime at youtube.com/symphony.



This week in search 3/25/11

Donal Trung 4:47 PM Add Comment
This is part of a regular series of posts on search experience updates that runs on Fridays. Look for the label "This week in search" and subscribe to the series. - Ed.

Time is a precious commodity for most of us. To save you more precious seconds as you search, we’ve introduced Google Instant in Places View and redesigned the Google Search app for iPhone for faster, easier searching—whether you’re on your way out or already on the go.

Instant for Places View
As part of our ongoing effort to give you the Instant experience everywhere on Google, this week we’ve enabled Instant in Places View so you can find where you want to go even more quickly. To get to Places View, click “Places” in the left-hand panel; once you’re there, any search you perform will have place and map results that update as you type. We’ll continue to expand Instant to all views, languages and domains over the next few months.


Google Search app for iPhone
The redesigned Google Search app for iPhone, formerly known as Google Mobile App, improves the Google search experience on iOS mobile devices, giving you intuitive gesture controls. First, when browsing through search results or looking at a webpage, you can swipe down to see the search bar to type in a new query or change your settings.

The redesigned home screen of Google Search app

There’s also a new toolbar that makes it easier for you to filter your results—for example, if you only want to see images or shopping results. You can open this toolbar by swiping from left to right.

The toolbar helps you filter your results

Plus, now it’s easier to pick up searching where you left off. If you leave the app and come back later, you’ll be able to get back to exactly where you were by tapping on the lower part of the page. To use the Google Search app, download or update it in the iTunes App Store.

Search in Cherokee (ᏣᎳᎩ)
With translation help from the Cherokee Nation staff and community members, we’ve added Cherokee (ᏣᎳᎩ) as an interface language on Google. You can set Cherokee as your default from the Language Tools page (available to the right of the search box). We’ve also included an on-screen Cherokee keyboard—which you can access by clicking the icon at the right side of the search box—for people who don’t have a physical Cherokee keyboard.


Google Apps highlights – 3/25/2011

Donal Trung 2:08 PM Add Comment
This is part of a regular series of Google Apps updates that we post every couple of weeks. Look for the label “Google Apps highlights" and subscribe to the series. - Ed.

We’ve been busy over the last few weeks adding better discussion tools to Google Docs, improving collaboration within traditional productivity software and making it faster and easier to work with information in your email inbox. Google Apps administrators can also now view detailed information about how their users are being more productive with our collaboration tools, and control how quickly new features are released to their organizations.

Better discussions in Google documents
Productive discussions can help teams write better documents, and last Wednesday we introduced improvements to how you can converse about documents within Google Docs. Profile pictures and timestamps make it easy to see who made a comment and when, and you can direct a comment to someone using an @mention. You can follow discussions with notifications right in your inbox—and even continue a discussion from your inbox by replying to the notification email. Instead of deleting a discussion when it’s wrapped up to remove clutter, you can now mark discussions as resolved so you can go back later and see how the discussion played out.



Data filtering, new chart options and more in Google spreadsheets
We’ve added a heap of frequently requested features to Google spreadsheets over the last few weeks. First, you can now filter spreadsheet data to hone in on rows that match criteria you set as filter options. For example, a sales manager could choose to view transactions processed by Peter and Phil, but not those managed by Andrew, Cindy and the rest of the sales team.

   

We’ve also improved charting in spreadsheets by making it possible to plot non-contiguous data. Multiple chart ranges help you create great charts without rearranging your data.



In addition, you can now hide cell gridlines or entire sheets in Google spreadsheets—giving your spreadsheets a cleaner look by removing extraneous formatting and data from view until you need it at a later time.

  

Google Cloud Connect for Microsoft Office
As we continue to add functionality to Google Docs, many people are finding that that they no longer need software-based word processing, spreadsheet and presentation software. And now we also have an alternative for people who want streamlined collaboration but aren’t quite ready for 100% web productivity tools. Google Cloud Connect for Microsoft Office brings multi-person editing, automatic backup and complete revision history to Microsoft Word®, Excel® and PowerPoint® in Microsoft Office® 2003, 2007 and 2010. By bringing this functionality to existing versions of Microsoft Office, organizations can work more efficiently with the software that they’ve already paid for and implemented.



Smart Labels in Gmail Labs
Chances are, you get lots of email from newsletters, group mailing lists, account alerts and other automated systems. These messages aren’t spam, but they’re probably not your most important emails either. To help you separate and organize these kinds of messages, we introduced the Smart Labels feature in Gmail Labs. Once you turn on this feature from the Labs tab in Gmail settings, Gmail will automatically categorize incoming Bulk, Forum and Notification messages and label them appropriately, removing clutter in your inbox to help your most important messages stand out.



Improved attachment viewing in Gmail
We’ve also made viewing attachments in Gmail faster, easier, more affordable and more secure by adding browser-based attachment viewing for 12 more file types: .XLS, .XLSX, .PPTX, .PAGES, .AI, .PSD, .DXF, .SVG, .EPS, .PS, .TTF and .XPS. So instead of downloading attachments and then opening files with software you may or may not have for each format, you can just click the “View” link next to the attachment in Gmail. This will instantly display the attachment in your browser—no software required.


Collaboration dashboard for Google Apps customers
To help customers see the productivity benefits of Google Apps at a glance, we recently introduced a new collaboration dashboard. From the Google Apps administrative control panel, IT managers can view insights about how their users are working together with Google Docs. This dashboard offers a new level of transparency that traditional software can’t offer, and we think this kind of information will help businesses invest in technologies that actually get put to use, not software that—according to customers—sometimes sits idle after being installed.


New Google Apps release process
Our customers love Google Apps for lots of reasons, but the ability to rapidly get new features—like the ones described in this post—without having to install complex patches or upgrades rises to the top. Instead of large, disruptive batches of new features that only come every few years, people see a continuous stream of better functionality week after week. Still, some customers with more complex IT environments have asked for a bit more advanced notice so they can prepare for what’s coming. For these organizations, we’ve introduced a new release process for Google Apps features. Customers can choose to get new features immediately when they’re available, or have at least a week to prepare for new features after they’re initially introduced. Along with this new choice, we’ve launched whatsnew.googleapps.com, where customers can learn more about new features in the process of being released.



Who’s gone Google?
The pace of new customers coming onto Google Apps continues to accelerate among schools, businesses and other organizations. In the world of education, we’re happy to welcome the University of Alberta, Anhanguera Educational and thousands of other schools to Google Apps. In fact, over 50 percent of the NCAA® Championship bracket has gone Google!

We also invite you to read how businesses and government agencies including Dominion Enterprises, Macomb County Circuit Court and Clerk, Revevol, Mad Genius, Cadillac Fairview, Sun Windows, Hammock and The Standard Agency are saving money and helping workers be more productive with Google Apps, joining more than 3 million other businesses that have gone Google.

I hope these product updates and customer stories help you and your organization get even more from Google Apps. For more details and the latest news, check out the Google Apps Blog.