Restore a user's Google Drive files

Admins can now restore a given user’s deleted Google Drive files for a specified date range. This helps ensure that, if a user accidentally deletes important files, those files are not permanently lost. The feature pertains to files that have been emptied from the Trash only. Files still in the Trash can be easily recovered by the user.

Release track:

Rapid release and Scheduled release

For more information:

https://support.google.com/a/answer/6052340

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Better spam management with Message Center

Building on the quarantine summary feature launched earlier this year, we are launching Message Center. Message Center is a web-based spam management system designed for Google Apps customers who relay some or all of their email traffic to on-premise SMTP servers. It provides the following features:

• Ability to view and search 30 days of clean/spam mail
• Ability to mark single or multiple messages as spam or not spam
• Delivery of messages that are not spam to the on-premise mailbox
• Addition and removal of contacts for whitelisting purposes
• Bookmark-able URLs for searches and individual messages

Release track:

Rapid release and Scheduled release For more information:

https://support.google.com/a/answer/3028953

https://support.google.com/a/users/answer/6011636

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Enhancements to the SMTP relay service

We are launching several enhancements to the SMTP relay service. Admins will benefit from the following five key features:

• Multiple authentication configurations: Admins can now configure multiple sets of authentication rules. For instance, you can specify that messages sent from one IP address are always allowed, messages from another IP address are only allowed if encrypted with TLS, and messages from another IP address range require SMTP AUTH.
• SMTP AUTH: This newly supported authentication method uses Google “application-specific passwords” to allow admins to configure clients to authenticate to the relay service. This feature is available for registered Google Apps users only.
• IP range description field: To manage IP addresses more efficiently, admins can enter descriptions in text fields for each IP address or range that you use to set authentication rules.
• Selective enable/disable of IP ranges: Admins can selectively enable/disable IP ranges approved for relay as needed

Release track: Rapid release and Scheduled release For more information: https://support.google.com/a/answer/2956491

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Additional audit-logging for Marketplace apps usage

In an effort to maximize visibility for domain admins, we recently started logging admin actions related to Google Apps Marketplace (GAM) apps in Admin console. Admins can now view logs for whenever they install/uninstall a GAM app and when they grant/revoke data grants for an app. Admins can view this data in the Reporting section of Admin console. Release Track:

Rapid release and Scheduled release For more information:

https://plus.google.com/u/0/110958109415435620761/posts/gB7nQda6n2E

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Additional audit-logging for Marketplace apps usage

In an effort to maximize visibility for domain admins, we recently started logging admin actions related to Google Apps Marketplace (GAM) apps in Admin console. Admins can now view logs for whenever they install/uninstall a GAM app and when they grant/revoke data grants for an app. Admins can view this data in the Reporting section of Admin console. Release Track:

Rapid release and Scheduled release For more information:

https://plus.sandbox.google.com/u/0/110958109415435620761/posts/gB7nQda6n2E

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Manage your organization faster with insights from the new redesigned Admin Reports

We’re introducing a new redesigned Reports section to the Admin console to make it easier for admins to manage Google Apps and gain insights that help their entire organization run more efficiently. 

The new reporting section will offer domain highlights, user-level reporting, custom filtering/sorting on data and new audit streams (Login Audit). 

To use it, go to your Admin console and click on the Reports icon. If you would like to access the old reports section, click on the settings icon (gear icon) in the top right and select “Revert to the old reports page.”

Release Track:

Rapid release and Scheduled release

For more information:

http://googleenterprise.blogspot.com/2014/06/new-visibility-and-insights-with-admin.html

https://support.google.com/a/answer/6000239?hl=en&ref_topic=4490889

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Ability to enforce 2-step verification for users

Domain admins now have the ability to enforce 2-step verification for users in their domain through the control panel. This can be enforced for all users in the domain or a subset of users in an organizational unit.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
US English only (Next Generation release only)

For more information:

http://support.google.com/a/bin/answer.py?hl=en&answer=2548882
http://googleenterprise.blogspot.com/2012/06/posted-by-rishi-dhand-product-manager.html

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Accidentally deleted a user? Undelete user now available!

Our customers have frequently requested the ability to restore recently deleted users. Starting today, admins can do so in the control panel. The process will recover most if not all data.

- You must have super administrator privileges.
- You can only restore users that have been deleted in the past five days.
- The deleted user name must not match an existing group name or another active user's email address or alias. If it does, you'll see a 'username already exists' error message.
- You can't exceed your maximum number of user licenses. If you try to restore a deleted user when you don't have an available license, you'll see a 'domain is over user limit' error message.
- The option to undelete users is only visible in the top-level organization even if the deleted user was in a sub organization.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
All languages supported

For more information:
http://support.google.com/a/bin/answer.py?hl=en&answer=1397578

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New Google Apps Control Panel Dashboard UI

Beginning Monday, April 30th, a new Control Panel Dashboard user interface will start to roll out over the next 2-3 weeks.

The new design simplifies the Dashboard layout and brings commonly used actions and setup tasks to the main page.

Google Apps for Education and Government customers will receive this update around late-May to early-June 2012.

Release track:
Rapid & Scheduled

Editions included:
Google Apps and Google Apps for Business

Languages included:
US English only (Next Generation release only)

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New Control Panel feature: Administrators can disable end-user forwarding in Gmail

By default, Gmail lets users automatically forward incoming mail to another address. As an administrator, you can disable this option to prevent users from setting up automatic forwarding.

When you disable the option in the Control Panel, users won't see the forwarding option in their Gmail settings.

Release track:
Rapid & Scheduled

Editions included:
Google Apps for Business and Education

Languages included:
All languages supported

For more information:
https://support.google.com/a/bin/answer.py?hl=en&answer=2491924

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New way to manage Control Panel administrators roles and privileges

Previously, administrator privileges were assigned on a per-user basis. As a replacement, you can now create "roles" such as Help Desk, Services, and Groups, or create your own custom role.

If you assigned delegated administrator privileges to users before administrator roles were available, Google Apps created roles for those settings. These custom roles have the name role_useremail, where useremail is the email address of the user to whom the privileges were assigned.

Release track:
Rapid or Scheduled

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
All languages supported

How to access what’s new:
This is an opt-in feature. To view, select the "Show Apps Marketplace Login Activity" checkbox in the Audit and Reporting section within the Domain Settings control panel tab.

For more information:
https://plus.google.com/117578386194324385666/posts/4hY2sPHti4R

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Audit your Marketplace app logins

The new Audit Log's Marketplace Login Activity page lists when a user successfully logs in to Google Apps Marketplace applications installed in your account.

Each auto log entry describes a user's successful Marketplace login activity including the Marketplace application's name and login page URL, the user's primary email address, and the activity's date.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
All languages supported

For more information:
http://support.google.com/a/bin/answer.py?hl=en&answer=2498547

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Control panel search now faster + new search operators

The user search box in the Google Apps control panel has received a speed boost, and you can now use search operators such as:

      This firstname operator query returns all accounts whose first name starts with "rob":
      firstname:rob

      This lastname operator query returns all accounts whose last name starts with "smith":
      lastname:smith

You can also combine search operators to further refine your search.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
US English only (Next Generation & Current release)

How to access what's new:
Log in to the administrator control panel and use the search box at the top of the page.

For more information:
http://support.google.com/a/bin/answer.py?hl=en&answer=33324

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More control for administrators with new options in chat settings

Google Apps administrators now have more options when configuring chat settings in the control panel. The following new options are now available and can be configured for the entire domain or at the organizational unit level:

- Allow users to place phone calls to landline and mobile phones from chat.*
- Allow users to place voice calls from chat to other chat users.
- Allow users to place video calls from chat to other chat users.
- Allow users to transfer files to other chat users.

Some existing settings have moved from the ‘Email Settings’ tab and can now also be configured at the organizational level.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
US English only (Next Generation version)

How to access what's new:
Log in to the administrator control panel and select “Settings” and then “Chat”. The new options are at the bottom under “Additional Services”.

*Note: If you do not see the new option for phone calls, then this option is not available to you because the Call Phone feature in Gmail is not available in your country. More information on this here.

For more information:
http://support.google.com/a/bin/answer.py?hl=en&answer=60767

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Log Analyzer, Message Header Analyzer and other Support tools now available to Google Apps administrators

Log Analyzer, Message Header Analyzer and other Support tools now available to Google Apps administrators.

To diagnose issues pertaining to our migration tools, sync tools and email delivery, we’ve made the following tools available:

Log Analyzer: The Log Analyzer evaluates logs from a variety of our migration / sync tools and gives guidance on resolving most issues visible in the logs. Click one of the links below to visit the log analyzer for that tool:

Google Apps Sync for Microsoft Outlook
Google Apps Migration for Microsoft Outlook
Google Apps Migration for Microsoft Exchange
Google Apps Connector for BlackBerry Enterprise Server
Google Apps Directory Sync

Message Header Analyzer: The Message Header Analyzer extracts delivery and route information (server hops, message delays) from message headers and outputs the results in a less technical format so that administrators can quickly identify where an issue might have arisen and which system is responsible.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
US English only

For more information:
https://www.google.com/apps/support/tools/

New look available for Gmail and Calendar! Find out more at whatsnew.googleapps.com/new-look


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Reporting functionality in the Control Panel now available to Google Apps (free) domains

Google Apps (free) administrators now have access to reporting functionality in the control panel. With this administrators can:

- View usage graphs of each service
- Audit actions taken in the control panel
- View various other reports

Editions included:
Google Apps

Languages included:
All languages supported by the Control Panel (Next Generation and Current Version)

How to access what's new:
Log in to the administrator control panel and select the ‘Reports’ tab to see the new reporting options.

For more information:
http://support.google.com/a/bin/topic.py?hl=en&topic=29163

New look available for Gmail and Calendar! Find out more at whatsnew.googleapps.com/new-look

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Multiple improvements for easier email activation for Google Apps domains

We have recently made a number of changes to make activating the email service even easier. These include:

- MX record setup is now fully unified in the Setup guide providing guided help for the customer through various email setup options such as direct to Google, Postini, or mail routing in a piloting scenario.
- Domains can now directly use Postini without setting up Gmail first.
- Domains can now use Google provided test aliases, test-google-a.com, for as long as desired. Previously these aliases were removed once email was activated. Administrators will also have the option to activate or deactivate the test alias under "Domain Settings." Domains with Postini can also opt-in to keeping the test alias upon Postini activation.
- The domain’s current MX records will now be displayed in the Control Panel under "Email Settings" and in the Setup guide. Showing these MX records in the Control Panel will help administrators check their status of email activation or incorrect MX records post-setup.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
All languages supported by the Control Panel
(Next Generation and Current Version)

How to access what's new:
- To see the new Email setup flow, click on "Setup", and then "Set up Gmail" in the left navigation bar.
- In the administrator control panel, click on "Settings", then "Email" and scroll down to the section "MX Records" to see the new option.
- To keep the test alias option, click "Domain Settings" and then "Domain names" to see the new option for the Test domain alias.

For more information:
http://www.google.com/support/a/bin/answer.py?hl=en&answer=57919&topic=9202&ctx=topic
http://www.google.com/support/a/bin/answer.py?hl=en&answer=56835

New look available for Gmail, Calendar, Docs and Sites! Find out more at whatsnew.googleapps.com/new-look

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More mobile device management functionality for Google Apps

Google Apps Mobile Management is a set of device management controls integrated into the Google Apps control panel. It covers Android and Google Sync devices, which include iOS, Windows Phone, and other smartphones and tablets using Microsoft® Exchange ActiveSync®.

With Mobile Management, you can manage your mobile fleet with the following features:
- Granular policies: Configure mobile settings at the organizational unit level
- Device activation: Control what devices can connect to your users' Google Apps data
- Device console: View all mobile devices in your domain connecting with Google Sync or Android Sync.

In addition to these mobile settings, you can view graphs about mobile usage and see mobile trends in your organization in the Reports tab of your control panel.

Editions included:
Google Apps for Business, Government and Education

Languages included:
US English Only (Next Generation Control Panel)

How to access what's new:
Mobile Management is in the administrator control panel under ‘Settings’ -> ‘Mobile'

Note: Android devices need to have the Google Apps Device Policy app installed to show up under the Devices tab. Send this sample email to your users instructing them to download the Device Policy app before you check 'Enforce policies on Android devices' or 'Enable device activation.'
- Devices not supported: BlackBerry devices and devices connecting via IMAP or POP because these do not use Google Sync (Microsoft® Exchange ActiveSync®) or Android Sync.
- Users who can already sync with your Google Apps domain will still be able to sync with your Google Apps domain. After November 14, new Android users will need to install Device Policy if you enforce device policies or enable activation.
- Administrators can audit mobile apps installed on Android devices that access Google Apps data (see the Devices tab), but cannot audit mobile apps on other operating systems like iOS and Windows Phone.

For more information:
http://googleenterprise.blogspot.com/2011/11/more-flexible-mobile-device-management.html
Help Center: http://www.google.com/support/a/bin/answer.py?answer=1734200

New look available for Gmail, Calendar, Docs and Sites! Find out more at whatsnew.googleapps.com/new-look

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More control for administrators over the creation and visibility of Google Sites

Google Apps administrators now have the following new options in the Google Apps Control Panel for Sites:

Site Creation: Select whether to allow users in organizational units to create new sites.

Site Visibility: Select the default visibility for newly created sites per organizational unit.

Editions included:
Google Apps, Google Apps for Business, Government and Education

Languages included:
US English only (Next Generation Control Panel)

How to access what's new:
In the admin control panel, click ‘Settings,’ then Sites, then ‘Org Settings’ to see the new options.

Note: We’re aware of a known cosmetic issue where the organizational unit name does not display properly in the Site Creation section. We’re working on resolving this.

For more information:
http://www.google.com/support/a/bin/topic.py?hl=en&topic=14075

New look on the way for Gmail, Calendar, Docs and Sites! Find out more at whatsnew.googleapps.com/new-look

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More tools for Administrators: Audit logs in the Google Apps Control Panel

Google Apps administrators now have access to audit logs of the control panel to view details of administrative changes that have been made to their domain.

Some examples that an Admin can now see:
- Changes made to users, aliases and organizations
- Changes made to various application settings in Gmail, Google Docs
- Changes made to mobile settings
- Changes in delegated administration

The reporting section (including the audit log) have now also been moved to the top-level of the Control Panel. This section is now immediately visible within the Control Panel making it easier for admins to access.

Note: Audit logs are currently only available to super administrators but in the coming weeks, we hope to make this feature available to delegated admins who have been granted access to view the reporting section.

Editions included:
Google Apps for Business, Government and Education

Languages included:
US English Only (Next Generation Release)

How to access what's new:
In the administrator control panel, select the new ‘Reports’ tab and then ‘Audit log’ to see the new feature.

For more information:
http://googleenterprise.blogspot.com/2011/08/powerful-administration-tools-give-you.html
Help Center: http://www.google.com/support/a/bin/answer.py?answer=1645631

New look on the way for Gmail, Calendar, Docs and Sites! Find out more at whatsnew.googleapps.com/new-look

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