Google Voice and Sprint integration is live

Cross-posted from the Google Voice Blog. 

It’s official, the Google Voice integration with Sprint is now live!

As we mentioned when we first announced the integration, there are two ways to bring Google Voice to your Sprint mobile phone:

Option 1: Keep your Sprint number: Your Sprint number becomes your Google Voice number so that when people call your Sprint mobile number, it rings all the phones you want.

Option 2: Replace your Sprint number with your Google Voice number: All calls made and texts sent from your Sprint phone will display your Google Voice number.

In both cases, Google Voice replaces Sprint voicemail and international calls made from the Sprint phone will be connected by Google Voice.

For detailed instructions on how to get started with either option, visit google.com/voice/sprint.

This integration is currently only available to Sprint customers in the United States.

Posted by Patrick Moor, Software Engineer

Google Voice Number Porting

Google Voice has a lot of features that help you manage multiple phone numbers more like your email accounts. The main problem is that you need a new phone number to use most of the advanced features and this is not convenient.

Now you can port an existing mobile phone number to Google Voice for a small fee: $20. The process is rather complicated and may incur additional charges, but it's important to keep in mind that Google is not a wireless carrier (at least not yet) and you'll still have to get a non-Google phone number.

Number porting is a feature in which your existing mobile number will become your Google Voice number and you can take advantage of the full set of the Google Voice features, like one number to ring all of your phones, online voicemail, and more. Number Porting also costs a one-time fee of $20, payable via Google Checkout. Note that you will still need carrier service (Sprint, T-Mobile, Cricket, etc.) to receive calls on your mobile phone.

At the moment, you can make free calls in the US and Canada if you use Gmail Chat, but it's likely that this feature will also be available in Google Voice's mobile apps for Android and iPhone.

{ Thanks, CJ. }

Port your existing mobile number to Google Voice

(Cross-posted from the Google Voice Blog)

867-5309 could be one of the most iconic phone numbers of all time, but it’s not the only number that a lot of us remember by heart. Many of us have a phone number that we've shared with family, friends, and contacts over the years and are reluctant to let go.

One of the most frequent requests we hear from people who use (or want to use) Google Voice is that they’d like to get all of Google Voice’s features without having to give up their long-time phone numbers.

Today, we’re excited to announce that Number Porting is available for all existing Google Voice users. This means you can make the mobile number you’ve always used your Google Voice number, so it can ring any phone you want—or even your computer.



To get started with Number Porting, log in to your Google Voice account, visit the Settings page and click on “Change / Port” next to your Google Voice number.



Porting your number to Google Voice costs $20 and is usually completed within 24 hours. You may incur additional charges, including early termination fees, from your wireless carrier. Contact your carrier to get more details about the charges applicable to you.

After porting your number to Google Voice your mobile service plan will be cancelled, and there are a couple of steps that you’ll have to take to continue making and receiving calls on your mobile device. For more detailed instructions on how Number Porting works and to find tips for making the process as smooth as possible, visit the Google Voice Help Center.

Number Porting is currently available for existing Google Voice users and will become available to new users within the next few weeks, and at this time, Google Voice is available in the U.S. only

Posted by Robert Dong, Software Engineer

Update (1:15PM): Included more details about the porting process.

Google Voice app now supports iPad & iPod Touch

(cross-posted from the Google Voice Blog)

Since we launched Google Voice for iPhone a few weeks ago, we’ve been hard at work to add a few improvements that didn’t make it into the first release.

At the top of the list was adding support for iPod Touch and iPad. Starting today, you can download a new version of Google Voice that lets you use all the features of the app on these devices, such as sending and receiving free text messages - except, of course, make cellular calls.

While you can’t use your iPod or iPad as a phone, you can use it to initiate Google Voice calls with your phones. We call this feature Click2Call. Simply click any ‘Call’ button in the Google Voice app on your iPod or iPad and then select which of your phones you want to ring. Google Voice will call your phone and then connect your call.

While we were at it, we also made a few other improvements to the app:

• When you enable Push Notifications, we will automatically disable Text forwarding for you, so you won’t receive multiple notifications.
• Want some quiet time? You can send all callers straight to voicemail by turning on Do not disturb in the Settings tab.
• We made it easier for you to place calls from the address book by adding a dedicated Contacts button to the Dialer tab.
• Sending text messages is now more streamlined since you don’t need to press the OK button anymore.

Bonus Tip: Tap and hold messages in your inbox to archive or delete them.

The Google Voice app is available to download from the Apple App Store today. You’ll need an iPhone, iPad, or iPod Touch with iOS 3.1 or later and a valid Google Voice account to use the app. At this time, Google Voice is available in the U.S. only.

Posted by Marcus Foster, Product Manager

Google Voice iPhone App

After almost two years of waiting, Google Voice's iPhone app has been finally approved in the App Store. It looks much better than the HTML5 web app and you can enable push notifications for voicemail and text messages.


Google Voice for iPhone doesn't beat the Android app because it doesn't integrate with the standard phone app, doesn't synchronize the inbox and doesn't offer advanced options for notifications, but that's because iOS has many limitations.

Google says that the application requires iOS 3.1 or a more recent version of Apple's mobile operating system. Google Voice is still limited to the US, but you no longer need an invitation to use it. Hopefully, Google will add support for the VoIP service from Gmail in a future update.

Google Voice for iPhone

(cross-posted from the Google Voice Blog)

Earlier this year we launched a Google Voice HTML5 web app for iPhone users. Today we’re taking the Google Voice experience on the iPhone to a whole new level with the launch of the official Google Voice for iPhone app.

With this native app, you’ll continue to have access to all the major Google Voice features on your iPhone, like:

• Cheap rates for international calls
• Free text messaging to U.S. numbers
• Voicemail transcription
• Display your Google Voice number as caller ID when making calls

In addition to these benefits, the app provides some features that make using Google Voice on your iPhone a much better experience:

• With push notifications, the app will alert you instantly when you receive a new voicemail or text message
• Most of your calls will be placed via Direct Access Numbers, making them connect just as quickly as regular phone calls

Google Voice for iPhone is available to download from the Apple App Store today. You’ll need an iPhone with iOS 3.1 or later and a valid Google Voice account to use the app. At this time, Google Voice is available in the U.S. only.

Posted by Christian Brunschen, Software Engineer

Fast Access to Google Voice with Android Widgets

(Cross-posted from the Google Voice blog)

Mobile is all about getting super fast access to what you’re looking for and Google Voice is no exception. So, today we’re releasing an update to the Android app, which gives you immediate access to your Google Voice Inbox and settings via two new home screen widgets.

The Google Voice Inbox widget brings your most recent voicemails and text messages to your home screen. With the widget, you can now quickly flip through messages in your Inbox, and if you choose to select a message preview, it will open in the Google Voice app.



The Settings widget gives you quick access to four handy features.

Get instant access to the full Google Voice app by clicking the Google Voice icon.



Quickly compose and send free text messages.




Change what calls to place via Google Voice on the fly. You can have your phone use Google Voice for all calls, or just some of them.



Select Do Not Disturb and all calls to your Google number will be sent straight to Voicemail.



Plus, your credit balance is displayed so you know when it’s time to add a quarter or two.

The widgets can be used together or individually, and are part of the new Google Voice app, available for download from Android Market today. To add the widgets to a home screen panel, press the menu button from the home screen and select “Add>Widgets>Google Voice Inbox or Google Voice Settings”. You will need a valid Google Voice account to use them, and Google Voice is available free to anyone in the US.


Posted by Marcus Foster, Product Manager

Don't Click this Button in Google Voice!

Warning: This tip is only for Gmail users outside US.

Google says that the latest Gmail feature that allows you to make phone calls is only available in the US, but that's not true. If you set Gmail's interface language to English (US), you should see the "Call phone" option in the chat roster. You can also buy credit using Google Checkout.

If you're not in the US and you want to add credit to your account, make sure that you DON'T CLICK the "Upgrade your account" button from Google Voice. This feature is only useful if you are in the US, since it lets you get a Google Voice number. Unfortunately, if you click on that button and you're not in the US, you'll no longer be able to buy credit.


Here's what you'll see after clicking on "Upgrade your account":


I don't think there's a way to downgrade your account, so the best thing to do is to avoid clicking that button. Google could easily solve this problem by hiding the button for non-US users or by allowing users to stop the upgrade.

Update. You can cancel the upgrade if you use a US proxy (try UltraSurf if you use Windows).

Update 2. A Google spokesperson said: "We're looking into this and will keep you updated."

Make Free Phone Calls from Gmail

Gmail added a long-awaited feature: making phone calls. If you install the voice and video chat plug-in, you can call phones in the US and Canada for free. You can also call in other countries, but you'll have to pay. Fortunately, Google's rates are really low and the service is cheaper than Skype.

"Calls to the U.S. and Canada will be free for at least the rest of the year and calls to other countries will be billed at our very low rates. We worked hard to make these rates really cheap with calls to the U.K., France, Germany, China, Japan — and many more countries — for as little as $0.02 per minute," informs Google.



If you have a Google Voice phone number (anyone in the US can get one), you can also receive phone calls in Gmail. Now that Google Voice integrates with Gmail, a lot more people will use it.

To try the new feature, make sure that your Gmail interface language is set to English (US) and that the voice and video chat plug-in is installed. You get an initial calling credit ($0.10), but unfortunately you can only add credit if you're in the US.

Faster dialing with Google Voice on Android and Blackberry devices

(Cross-posted with the Google Voice Blog)

At Google we are obsessed with speed. Our mantra is faster = better. This is true for our Google Voice mobile apps as well. When you want to make a call, your phone should connect you as quickly as possible, whether you’re calling via Google Voice or not.

Today we are launching an enhancement to the Google Voice mobile app on Android and Blackberry phones, which makes placing calls much faster. We call this feature “direct access numbers.” Here’s how it works:

Until today, the Google Voice app had to make a request to the Google Voice server every time you wanted to make a call to send us the phone number you wanted to dial. Then the call would be connected via a Google Voice access number. With direct access numbers, we assign a unique phone number to every person you call. This means that we no longer need to use your data network to access the server each time you make a call, so calls will be placed much faster.

The updated Android app is available from Android Market starting today. For Blackberry users, you can download the app by visiting http://m.google.com/voice from your mobile device. You will need a valid Google Voice account to use the app, and at this time, Google Voice is available in the US only.

Posted by Flavio Lerda, Software Engineer

Google Voice, Available Without Invitation

If you're in the US, you can now use Google Voice without asking for an invitation. Three years after acquiring GrandCentral, Google finally makes the service widely available.

"A little over a year ago, we released an early preview of Google Voice, our web-based platform for managing your communications. We introduced one number to ring all your phones, voicemail that works like email, free calls and text messages to the U.S. and Canada, low-priced international calls and more—the only catch was you had to request and receive an invite to try it out. Today, after lots of testing and tweaking, we're excited to open up Google Voice to the public, no invitation required," explains Google.

Google Voice has a lot in common with Gmail. They're both innovative communication services and they both help you manage your communication flow. Gmail has been available as an invitation-only service for about 3 years, just like Google Voice.



The next steps for Google Voice should be expanding the service's availability outside US, integrating with Gizmo5 and becoming a VoIP service, integrating with Gmail and Google Talk.

CJ, a reader of this blog, already found some signs of a future integration:

"Late last year, Google Talk appeared as an option for Phone Type when adding a new phone in the Google Voice settings. I added my Google Talk account, but could not verify it. I just left it in there unverified because I knew at some point the day would come. At some point in the past few weeks, I was able to get my Gmail Voice Chat client to ring when attempting to verify the Google Talk account in my Google Voice account, but the call always immediately failed. Now in the past two or three days I've been able to answer the call and hear the prompt to enter the verification code, but there's no way to send the verification digits. I tried generating DTMF tones and sending them through the microphone, but it doesn't work. So close!"

{ Thanks, CJ. }

Google Voice for everyone

(Cross-posted with the Google Voice Blog)

A little over a year ago, we released an early preview of Google Voice, our web-based platform for managing your communications. We introduced one number to ring all your phones, voicemail that works like email, free calls and text messages to the U.S. and Canada, low-priced international calls and more—the only catch was you had to request and receive an invite to try it out. Today, after lots of testing and tweaking, we’re excited to open up Google Voice to the public, no invitation required.

Over the past year, we’ve introduced a mobile web app, an integrated voicemail player in Gmail, the ability to use Google Voice with your existing number and more. Over a million of you are now actively using Google Voice, and many of the features released over the past year (like SMS to email and our Chrome extension) came as a result of your suggestions, so thanks!

If you haven’t yet tried Google Voice, we can’t wait for you to try it out and let us know what you think. Check out our revamped features page to learn about everything Google Voice can do, and if you haven’t seen it yet, this video provides a good overview in less than two minutes:



We’re proud of the progress we’ve made with Google Voice over the last few years, and we’re still just scratching the surface of what’s possible when you combine your regular phone service with the latest web technology. It’s even more amazing to think about how far communication has come over the last couple hundred years. To put things in context, we created this infographic to visualize some recent history of human communication and how Google Voice uses the web to help people communicate in more ways than ever before (click the image for a larger version):



Update 10:55 am: Just to clarify, though we've opened up sign-ups, Google Voice is still limited to everyone in the U.S. for now.

Posted by Craig Walker & Vincent Paquet, Google Voice Product Managers

Google Voice to Integrate with Gmail as a VoIP Service

Google tests a new feature that makes Gmail chat more useful: users are able to make and receive Google Voice calls from Gmail. A new phone icon opens a Gmail chat window with a dialpad, an option to find contacts, a credit balance and a call button.


Right now, if you want to call someone using Google Voice, you need a phone. You can either visit Google Phone's site on your computer, enter the phone number you want to call and wait until Google calls your phone and connects you for free or use Google Phone app on a mobile phone.

The new feature will allow users to make voice calls over the Internet and it's likely that it won't be limited to Gmail. In April, TechCrunch reported that Google "built a Google Voice desktop application to make and receive calls" and that the application is tested internally. Google used technology from Gizmo5, a VoIP service acquired by Google last year.

For now, Google Voice's integration with Gmail is not publicly available.

{ Thanks, Anon. }

Google Voice comes to iPhone and Palm WebOS

A few weeks ago, Alex Nicolaou, Engineering Manager, wrote about the benefits of the fast and feature-rich iterative web app. Delivering Google services via mobile browsers has worked well for the Gmail team, so we decided to follow the same approach with Google Voice.

Today, we're excited to introduce the Google Voice web app for the iPhone and Palm WebOS devices. This HTML5 application provides you with a fast and versatile mobile experience for Google Voice because it uses the latest advancements in web technologies. For example, AppCache lets you interact with web apps without a network connection and local databases allow you to store data locally on the device, so you don't lose data even when you close the browser.

One of the great benefits of web applications is that you don't need to download and install an app on your phone. Instead, simply point your mobile browser to m.google.com/voice and sign in to your Google Voice account.

Then you can make calls from your phone that show your Google Voice number as the caller ID. You can also listen to voicemail and read voicemail transcripts, send and receive text messages for free, and take advantage of the low international call rates offered by Google Voice.



For quick access to the most important features like "Dialer", "Compose SMS", "Inbox" or "Contacts," you can add shortcuts to your iPhone home screen or Palm Launcher -- so cheap calls and messaging will be just a single click away. And because the Google Voice web app uses advanced features of modern HTML5 browsers, it offers native app-like performance and speed.

For more information visit m.google.com/voice or take a look at the Google Mobile Help Center. Please note, the web app is compatible with all versions of Palm WebOS and iPhone OS 3.0 and higher.

A Google Voice account is required to use the app, and Google Voice is currently only available in the United States. To learn more about Google Voice or request an invite, visit www.google.com/voice or read the Google Voice blog.

Posted by Marcus Foster, Product Manager and David Singleton, Engineering Manager

Google Acquires Gizmo5

Google confirms the acquisition of Gizmo5, a proprietary SIP soft phone. "The Gizmo5 network uses open standards for call management, Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP). However, the Gizmo5 client application is proprietary software and uses several proprietary codecs, including GIPS, iSAC, the wideband adaptive codec made popular by Skype," explains Wikipedia. Gizmo5 is "the only SIP service without PSTN-based US phone numbers that may be used with Google Voice."

"While we don't have any specific features to announce right now, Gizmo5's engineers will be joining the Google Voice team to continue improving the Google Voice and Gizmo5 experience. Current Gizmo5 users will still be able to use the service, though we will be suspending new signups for the time being, and existing users will no longer be able to sign up for a call-in number," mentions Google.

I wouldn't be surprised to see Gizmo5 morphing into a new version of Google Talk, with built-in support for Google Voice.

Google Voice Stats

BusinessWeek found some information about Google Voice in a response to an inquiry from the Federal Communications Commission, an independent agency of the United States government:

"Google Voice, which provides people with a single phone number that can be used to reach them on their work, home, or cell phones, has 1.419 million users, according to the letter. Of those, 570,000 use it seven days a week, Google says."

The service is still limited to the US and it's available by invitation. Google Voice users can invite other users from the web interface.

Google now offers an additional version of the service for those who want to use their existing phone numbers. This version is more limited and it only offers voicemail-related features and international calling.

"Google Voice charges only for outbound calls to international locations; at present, fewer than 4% of all Google Voice users place outbound international calls," explains Google.

Google emphasizes that Google Voice is not a phone service, it's a Web-based software application. "Google Voice works with mobile phones, desk phones, work phones, and VoIP lines. There's nothing to download, upload, or install, and you don't have to make or take calls using a computer."

Google Voice for Android and BlackBerry

Today, we're happy to announce Google Voice for mobile which brings voicemail transcriptions, the ability to call and text with your Voice number, and cheap international dialing to your mobile phone. David and I were inspired to build this app when we went skiing for a weekend in Tahoe. Like all good Google Mobile team members, we each had three or four phones with us. Of course, carrying three phones while skiing is pretty tough, so we both decided to take a different phone to the slopes each day to see which one worked best as a 'winter sport device'.

Normally, this would have been a nightmare because our friends wouldn't know which number they could reach us on. But since we use Google Voice, one number rings all of our phones. As we were skiing and sending pics to our friends, we had a thought - it's great that our friends and family only need to use one number to reach us. But it's weird that our outbound calls and messages are shown as coming from the phone's underlying number, rather than from the Google Voice number that they're used to, causing confusion.

So with that, we're excited to release the Google Voice app for Android and Blackberry. You can use the app to make outgoing SMS messages and calls from your Google Voice number. What's more, this app improves the mobile experience of Google Voice in a number of ways.

The Google Voice app integrates seamlessly with your phone's native address book, making it even easier to call or text with your Voice number. Voicemail transcriptions are now available, and the app will highlight individual words during playback just like your favorite karaoke song. It also lets you take advantage of Google Voice's low-priced international call rates, starting at only $0.02/minute.



To try Google Voice for mobile, go to m.google.com/voice on your BlackBerry or search for "Google Voice" on Android Market to download the app. Before you ask, yes, we are working on ways to make this service available to iPhone users. If you don't have an Android-powered device or BlackBerry, you can still use many Google Voice features via our mobile website at google.com/voice. Please note, in either case a Google Voice account is required. Check out more details in our Help Center and feel free to leave feedback and questions in our forum.


To download the app from Android Market, scan the QR code above

You can read more about Google Voice on the Official Google Blog

Posted by Marcus Foster, Product Manager, and David Singleton, Engineering Manager, Google Mobile